Last updated: September 23, 2026
Birdies Mall (“we,” “us,” or “our”) operates birdiesmall.my. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or placing an order, you agree to the practices described here.
Information we collect
When you browse our site, we may automatically collect certain technical information such as your IP address, browser type, device type, pages viewed, and referring URL. When you place an order or contact us, we collect the information you provide, which may include your name, email address, phone number, billing and shipping address, order details, and payment-related information. We do not store full payment card numbers on our servers; payments are processed by our payment providers.
How we use your information
We use your information to process and fulfill orders, provide customer support, send order confirmations and shipping updates, prevent fraud, improve our website and product offerings, and comply with legal obligations. With your consent where required, we may also send you marketing emails; you can unsubscribe at any time using the link in those emails.
Sharing your information
We share information with service providers who help us operate our business, including payment processors, shipping carriers, fraud-prevention tools, email and hosting providers, and analytics providers. These providers are permitted to use your information only to perform services for us. We may also disclose information when required by law or to protect our rights, our customers, or the public.
Cookies and similar technologies
We use cookies and similar technologies to keep your cart working, remember your preferences, measure site performance, and understand how visitors use our site. You can control cookies through your browser settings; disabling certain cookies may affect site functionality.
Your rights and choices
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain sharing. To make a request, email info@birdiesmall.my with “Privacy Request” in the subject line. We will respond within the timeframe required by applicable law. We do not sell your personal information.
Data retention and security
We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal requirements, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.
Children’s privacy
Our website and services are intended for users who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will take appropriate steps to delete it.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the site after changes are posted means you accept the updated policy.
Contact
Birdies Mall
14213 Carver Drive
Carrollton, VA 23314
United States
info@birdiesmall.my
+1 757-807-0879