FREE SHIPPING AND FREE RETURNS

Payment Policy

Last updated: September 23, 2026

We keep checkout simple. All prices on birdiesmall.my are listed in U.S. dollars, and the total shown at checkout is the amount you will be charged — standard shipping is free within the contiguous United States, with no handling fees added.

Accepted payment methods

  • Visa
  • MasterCard
  • PayPal

Payment must be completed at the time of checkout. Your order is not confirmed until the payment is authorized and we send an order confirmation.

Payment security
Checkout is processed over a secure connection. Payment card details are handled by our payment providers and are not stored on our servers. If you pay with PayPal, you will be redirected to PayPal to complete the transaction under PayPal’s own terms and privacy practices.

Currency
All transactions are processed in U.S. dollars. If your card is issued outside the United States, your bank may apply a currency conversion fee or exchange rate that is outside our control.

Failed or declined payments
If a payment is declined, the order will not be processed. You may retry with the same or a different method. If your payment is authorized but we later identify a problem with the order, we may cancel it and refund the amount to your original payment method.

Refunds to your payment method
Refunds are issued to the original payment method used for the purchase. Once we process a refund, it typically takes 7–10 business days to appear, depending on your bank or card issuer. For full details, please see our Refund & Return Policy.

Questions
If you have a question about a charge, email info@birdiesmall.my with your order number and we will look into it.