Last updated: September 23, 2026
Birdies Mall is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.
Measures to Support Accessibility
Birdies Mall takes the following measures to ensure accessibility of birdiesmall.my:
- Include accessibility as part of our mission statement.
- Integrate accessibility into our procurement practices.
- Provide continual accessibility training for our staff.
- Assign clear accessibility goals and responsibilities.
- Employ formal accessibility quality assurance methods.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. birdiesmall.my is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to identify and remediate any gaps.
Accessibility Features
Our website includes the following accessibility features:
- Keyboard navigation: All interactive elements can be accessed using a keyboard.
- Screen reader compatibility: Our content is structured with proper headings, landmarks, and alternative text for images to support screen readers.
- Resizable text: Text can be resized up to 200% without loss of content or functionality.
- Color contrast: We aim to maintain sufficient contrast between text and background.
- Consistent navigation: Navigation menus and links are consistent across pages.
Feedback
We welcome your feedback on the accessibility of birdiesmall.my. Please let us know if you encounter accessibility barriers on our website:
Email: info@birdiesmall.my
Phone: +1 757-807-0879
We try to respond to feedback within 5 business days.
Compatibility with Browsers and Assistive Technology
birdiesmall.my is designed to be compatible with the following assistive technologies: screen readers (including JAWS, NVDA, and VoiceOver), screen magnification software, speech recognition software, and keyboard-only navigation. Our website is designed to function with recent versions of major browsers including Chrome, Firefox, Safari, and Edge.
Technical Specifications
Accessibility of birdiesmall.my relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: HTML, WAI-ARIA, CSS, and JavaScript. These technologies are relied upon for conformance with the accessibility standards used.
Limitations and Alternatives
Despite our best efforts to ensure accessibility of birdiesmall.my, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.
- Known limitation: Some older product images may lack complete alternative text descriptions.
- Solution: We are in the process of auditing and updating all product images with descriptive alt text.
Assessment Approach
Birdies Mall assessed the accessibility of birdiesmall.my by the following approaches: self-evaluation and external evaluation.
Formal Complaints
If you wish to report an accessibility issue, have any questions, or need assistance, please contact us:
Birdies Mall
14213 Carver Drive
Carrollton, VA 23314
United States
Email: info@birdiesmall.my
Phone: +1 757-807-0879